Best In Class: Inside Crossbones Dog Academy In Providence, RI
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TL;DR

Crossbones Dog Academy, a Providence dog-training and daycare business founded in 2010, operates an 8,000-square-foot facility and offers puppy programs, classes, behavior services and retail. The profile describes the owners’ positive-reinforcement approach and the business’s service mix; it does not report a new opening, expansion or other recent announcement.

Crossbones Dog Academy, a dog-training, daycare and retail business in Providence, Rhode Island, operates an 8,000-square-foot facility built around positive-reinforcement training, according to a Pets Plus profile. Owners Katherine Ostiguy and Daniel Lombard founded the business in 2010; the report describes its programs and operations but does not announce a new development.

The academy’s services include Puppy Day School, group training classes, private lessons, behavior consulting, agility classes and educational daycare. The company’s signature puppy program runs for four weeks, with weekday daytime care, playgroups, one-to-one training sessions, rest periods and weekly private conferences for clients, Ostiguy told Pets Plus. Participants also receive report cards and access to Flex Classes, where they can practice skills around distractions.

Crossbones also offers Educational Daycare, which Ostiguy described as combining playgroups with crated rest periods. Other options include Core Manners and Advanced Manners classes, Reactive Recovery and facility rental for agility practice. The report says clients can register for group classes online, cancel or reschedule, and join waitlists that send an email when a place becomes available.

The business has five full-time employees and one location, according to the profile. Its 8,000-square-foot warehouse includes a training facility and an 800-square-foot lobby and retail area. Ostiguy said the retail mix includes chews, toys, food puzzles, raw frozen food, supplements, cleaning products and calming supplies. The report gives a year-to-date revenue breakdown of 55% training, 34% daycare and 11% retail; it does not specify the year or the reporting date for those figures.

At a glance
reportWhen: Profile published by Pets Plus; busines…
The developmentA Pets Plus magazine profile details how Crossbones Dog Academy built its Providence operation around dog training, daycare and retail.

How Training Shapes the Business

The profile illustrates how Crossbones combines training, supervised care and product sales in one operation. Puppy Day School connects daytime care with structured lessons and owner instruction, while daycare gives clients another service after the initial training program. The model may be relevant to Providence-area dog owners looking for coordinated support, though the source does not provide customer totals, outcome data or comparisons with other local providers.

For the business, training is the largest reported revenue category at 55% year to date, followed by daycare at 34% and retail at 11%. These figures describe the company’s own revenue mix, not industry-wide trends, and the article does not identify the year or exact measurement period. Still, they show that Crossbones presents its retail shop as an addition to a service-led business rather than its primary activity.

Ostiguy’s emphasis on reward-based methods also gives readers a clearer picture of the academy’s stated training philosophy. The profile says trainers use treats and toys to reward desired behavior and teach alternative responses. Those descriptions are the owners’ account of their approach; the report does not independently assess training results.

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From Dog Walking to Academy

Ostiguy told Pets Plus that her interest in training began as a teenager, after she took lessons with her family’s English Springer Spaniel. She later studied canine science at Norfolk County Agricultural High School, where Lombard studied marine biology. Ostiguy completed the Karen Pryor Academy Dog Trainer Professional program after high school; the profile says she graduated with distinction.

The couple began with Spring Forth Dog Services in 2010, offering dog walking and private training lessons. They introduced Puppy Day School in 2015. In 2018, after rebranding as Crossbones Dog Academy, they moved into the current warehouse, which the article says allowed them to offer daycare and expand retail. The account traces the business’s development but does not describe a new expansion or change in ownership.

“We want training to be fun, enjoyable and effective for both ends of the leash.”

— Katherine Ostiguy, co-owner of Crossbones Dog Academy

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Details the Profile Leaves Open

The source is a business profile, not a current operating update. It does not give a publication date in the supplied material, and the year attached to the year-to-date revenue figures is not identified. It is also unclear whether staffing, revenue proportions, product selection or program availability have changed since the report was published.

The article describes the services and training philosophy through the owners’ accounts. It does not provide independently verified information about client numbers, dog-training outcomes, pricing, capacity or customer satisfaction. No new opening, upcoming project or specific policy change is reported.

Training the Best Dog Ever: A 5-Week Program Using the Power of Positive Reinforcement

Training the Best Dog Ever: A 5-Week Program Using the Power of Positive Reinforcement

  • Publisher: Workman Publishing

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No New Milestone Reported

The supplied report does not identify a scheduled launch, expansion or other next milestone for Crossbones Dog Academy. Readers seeking current class schedules, program availability or retail details would need to check the business’s website or contact the Providence location directly. Any future coverage of a change should establish its timing and confirm whether the academy’s services, staffing or facility have been updated.

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Key Questions

Where is Crossbones Dog Academy?

The business is in Providence, Rhode Island, according to the Pets Plus profile. It lists one location.

What is Puppy Day School?

Crossbones describes it as a four-week puppy program with weekday daytime care, playgroups, individual training, rest periods, weekly private conferences and report cards.

What training approach does the academy use?

Co-owner Katherine Ostiguy says the academy uses positive reinforcement, including treats and toys to reward behaviors and teach alternative responses. This is the business’s description of its methods.

When did Crossbones Dog Academy begin?

The owners founded the business in 2010 as Spring Forth Dog Services. They introduced Puppy Day School in 2015 and moved into their current 8,000-square-foot facility under the Crossbones name in 2018, the profile says.

Does the report announce a new service or expansion?

No. It profiles the academy’s history, existing services and retail operation, but reports no new opening, expansion or upcoming milestone.

Source: rss

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